Privacy and Cookie Policy
Last updated July 18th 2025
This privacy notice for Elizabeth Bankes-Jones (‘we’, ‘us’, ‘our’), describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information when you use our services (‘services’), including when you:
1. Visit our website at https//manxtherapy.co.uk or any website of ours that links to this Privacy and Cookie Notice
2. Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you still have any questions or concerns, please contact us at info@manxtherapy.co.uk
Summary of Key Points
This summary provides key points from our Privacy and Cookie Notice, but you can find out more details about any of these topics by clicking the link following each key point, or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered ‘special’ or ‘sensitive’ in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We may process sensitive personal information when necessary, with your consent or as otherwise permitted by applicable law. Learn more about sensitive information we process.
Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about information collected from other sources.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect?
Review the Privacy and Cookie Notice in full:
1. What information do we collect?
Personal information you disclose to us
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Information collected from other sources
In short: We may collect limited data from public databases, marketing partners, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and service to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behaviour data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.
2. How do we process your information?
In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
1. To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
2. To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
3. To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
4. To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. What legal bases do we rely on to process your personal information?
In short: We only process your personal information when we believe it is necessary, and we have a valid legal reason (i.e. legal basis) to do siu under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
The General Data Protection Regulation (GDPR) require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
1. Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
2. Performance of a Contract. We may process your personal information when we believe oit is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
3. Legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information in litigation in which we are involved.
4. Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
4. When and with whom do we share your personal information?
In short: We may share information in specific situations described in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (‘third parties’) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
The categories of third parties we may share personal information with are as follows:
Website Hosting Service Providers
We may also need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business to another company.
When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g. Google Maps API, Places API). Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data helps Google Maps provide directions, but is not always perfectly precise.
5. Do we use cookies and other tracking technologies?
In short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and other tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us to maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics.
Specific information about how we use such technologies and how you can refuse certain cookies is set out in section 10.
6. How long do we keep your information?
In short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your information for as long as it is necessary for the purposes set out in theis Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, medical, or other legal requirements) No purpose in this notice will require us keeping your personal information for longer than 6 years from the date of the services being provided to you by us are concluded.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. How do we keep your information safe?
In short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
8. Do we collect information from minors?
In short: We do not knowingly collect data from or market to children under the age of 18.
We do not knowingly collect, solicit data from, or market to children under the age of 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at info@manxtherapy.co.uk
9. What are your privacy rights?
In short: In some regions, such as the European Economic Area (EEA), the United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
In the Isle of Man, your personal data privacy rights are primarily governed by the Data Protection Act 2018, which implements the GDPR (General Data Protection Regulation). You have rights including access to your data, the ability to correct inaccuracies, restrict processing, request erasure in certain circumstances, and object to certain processing activities. You also have the right to data portability and to lodge complaints with the Information Commissioner if you are unhappy with how your data is handled.
Specifically, your rights include:
- Right of Access:
You can request copies of the personal information held about you by making a Subject Access Request.
- Right to Rectification:
You can ask for inaccurate or incomplete data to be corrected.
- Right to Erasure:
You can request that your personal data be deleted in certain circumstances.
- Right to Restriction of Processing:
You can request that the processing of your data be restricted under certain conditions.
- Right to Object to Processing:
You have the right to object to the processing of your personal data in certain situations.
- Right to Data Portability:
You can request that your data be transferred to another organization or service provider.
- Right to Lodge a Complaint:
If you have any questions or comments about your privacy rights, you may email the Data Protection Officer at info@manxtherapy.co.uk or contact the Isle of Man Information Commissioner via email on ask@inforights.im, on +44 1624 693260, or at the Isle of Man Information Commissioner’s Office, P.O. Box 69, Douglas Isle of Man, IM99 1EQ.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time, however please note that this will not affect the lawfulness of processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
10. Controls for do-not-track features.
Web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy and Cookies Notice.
Use of Cookies: A cookie is a tiny element of data that a website can send to a visitor’s computer’s browser so that this computer will be recognised by the site on their return. Cookies allow our web server to recognise a computer on connection to the Site, which in turn allows the server to make downloading of pages faster than on first viewing. In addition, cookies may also be used by us to establish statistics about the use of the Site by Internet users by gathering and analysing data such as: most visited pages, time spent by users on each page, site performance, etc. By collecting and using such data, we hope to improve the quality of the Site.
The data collected by our servers and/or through cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above.
Deleting cookies
If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).
- Internet Explorer http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies
- Google Chrome https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies
- Firefox http://support.mozilla.org/en-US/kb/Blocking cookies
11. Site user consent.
By viewing this site, you agree to the terms laid out in the privacy and cookie notice.
12. Do we make updates to this notice?
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy and Cookie Notice from time to time. The updated version will be indicated by an updated ‘Revised’ date at the top of this Privacy and Cookie Notice. We encourage you to review this Privacy and Cookie Notice to keep informed of how we are protecting your information.
13. How can you contact us about this notice?
If you have questions or comments about this Notice, you may contact our Data Protection Officer (DPO) by email at info@manxtherapy.co.uk
